Service Design, Customer Experience and User Experience are about building, nurturing and improving the relationship between customers and the products and services they love to use.
Planning and organising people, infrastructure, communication and material components of a service, to improve its quality and the interaction between the service provider and its customers.
Supporting you with every aspect in the development of the user experience, focussing on user intent, analysing use cases, creating user journeys, reviewing wireframes and interactive prototypes.
Helping you with the complete process of bringing a new product to market. This can involve brand, market positioning, behaviour research, analytics and user experience design.
Consulting, workshops and roadmaps for startups and small companies, for product strategies, market strategies, brand positioning strategies, growth- and business strategies.
Core is operated by Henning von Vogelsang, a consultant for Service Design, Customer Experience, User Experience and Product Development. Clients love his empathy, an ability to identify user needs and work out solutions with analytical, strong strategic thinking.
Core is located in the heart of Europe, with clients in the UK, the United States and Australia. Feel free to get in touch.
Articles and essays about markets, consumer behaviour, psychology, anthropology and how technology interacts with our societies, changing behaviour patterns and cultural trends.
Event speaker, school lectures, topics include service design, product development, brand, user experience, customer behaviour, interaction design and cultural development.